Your Privacy Protection — Our commitment

Bj77 is a trusted online Sports Betting and casino platform in Bangladesh. We take the privacy and personal data of every user extremely seriously. This Privacy Policy explains what information bj77 collects, why we collect it, and how we keep it safe.

By using bj77's website, app, or any of our services, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any of these terms, we recommend that you discontinue use of our services.

Bj77 has always stood for transparency. That's why we've written this policy in plain, clear language so every user can easily understand what we do with their data. No hidden clauses, no complex legal jargon — what's stated here is what applies.

• This policy applies to all bj77 digital services.
• Separate privacy policies may apply to third-party sites or services.
• You will be notified at your registered email address whenever this policy is updated.
• For more details, visit our Terms & Conditions View page.

Bj77 only collects information that is necessary to provide our services. Requesting unnecessary data goes against our policy. Below is a clear overview of what we collect.

Information you voluntarily share — such as live chat conversations, email content, or issue descriptions — may also be recorded. This helps us improve the quality of our support services.

Bj77 uses your data only for specific, legitimate purposes. We never sell your information or use it for unrelated purposes. Below are the main reasons we collect and use your data.

• Account Management: Your information is used for registration, login, password recovery, and account verification processes.
• Financial transactions: Financial information is required to correctly process deposits, withdrawals, and bonuses.
• Identity and age verification: Our Terms & Conditions To verify that users are 18+ as required.
• Customer Support: To troubleshoot issues, handle complaints, and provide customer support.
• Security and fraud prevention: To detect suspicious activity and keep your account and the platform secure.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Personalised experience: To show you promotions and offers tailored to your preferences. You can turn this off at any time.

Bj77 uses state-of-the-art technology to protect your data. Our servers and databases are fully encrypted and undergo regular security audits. We follow internationally recognized standards in data protection.

• SSL 256-Bit Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): Enable 2FA on your account for an extra layer of security.
• Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
• Regular backups: Automated daily backups to prevent data loss.
• Data Retention Period: Even after account closure, data may be retained for up to 5 years as required by law.

Bj77 never sells your personal information. However, limited data may be shared with trusted third parties in specific situations where it is strictly necessary to deliver our services.

• Payment Processors: Mobile banking services such as Mobile Pay, Nagad, and Rocket receive limited data solely for transaction verification. For more details, Payment Page View.
• Identity Verification Agencies: Identity document details may be shared with designated third parties for KYC verification.
• Legal authorities: We are legally required to share information with government authorities when presented with a valid legal order or as part of an official investigation.
• Technology Partners: Cloud and software service providers used to operate the platform work under strict confidentiality agreements.

The bj77 website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

• Essential Cookies: Required for login sessions and security. This cannot be disabled.
• Performance Cookies: Used to analyze site speed and performance.
• Functional Cookies: Helps remember your preferences, language, and settings.
• Analytics Cookies: Used to understand user behaviour. You have the option to disable this.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on our site.

As a bj77 user, you have important rights over your own data. We respect these rights and aim to resolve all requests within 30 business days.

To exercise any of these rights, email us at support@bj77.life. Please include your account details and a description of your specific request.

Bj77's services are intended for users aged 18 and above. We never knowingly collect data from minors. If an underage individual registers by mistake and we detect it, the account will be closed immediately and all collected data will be deleted.

Bj77 may update this Privacy Policy from time to time, including to reflect service improvements, legal changes, or the adoption of new technologies. When changes are made, we will update the "Last Updated" date at the top of this page.

• For significant changes, advance notice will be sent to your registered email address.
• For minor changes, only this page will be updated.
• Continued use of our services after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us directly. bj77's data protection team is always on hand to address any queries you may have.